The Help Desk is now our Service Desk

Our help desk support program has been updated and is run by our Service Desk, comprised of highly skilled help desk technicians.  For the last 15 years, we have asked our customers: “How can our help desk services most benefit you?”  Our Service Desk combines the wisdom of your feedback, best practices from other help desks we’ve studied, and unique TNB features. The Service Desk is prepared to help you with any and all requests – no need to leave a message or wait for your request to be delegated. It’s part of our commitment to constantly innovate to bring you the highest-quality service possible.

Tech Networks provides unlimited access to the Service Desk team to all of our valued clients.  Our techs Stephen, Colin, Nasir, Paul, Sam and Michael look forward to assisting your needs with friendly and efficient service.

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About TNB

Founded in 1994, Tech Networks of Boston (TNB) delivers people-oriented IT support and care through service desk, remote monitoring and maintenance, staff augmentation, onsite support, strategic planning, training and project IT services to non-profits and businesses in greater Boston with a focus on non-profit health care and human service providers.

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