About TNB

Founded in 1994, Tech Networks of Boston (TNB) delivers people-oriented IT support and care through help desk, remote monitoring and maintenance, staff augmentation, onsite support, training and project IT services to non-profits and businesses in greater Boston with a focus on non-profit health care and human service providers.

Deborah Elizabeth Finn Joins Tech Networks of Boston to Provide Technical Advice and Strategy

A well-known independent consultant to the nonprofit community in the Greater Boston area, Deborah Elizabeth Finn joined Tech Networks of Boston (TNB) on April 1, 2013. As the Senior Technical Advisor and Strategist, Deborah will manage a selection of client engagements, and help nonprofits align their IT functions with their organizational missions.

Deborah’s role as an advisor at TNB will be critical in helping client organizations bring together resources and need seamlessly through strategic use of information and communication technologies.

“Deborah is a unique source of information, optimism, and connections for the nonprofit and technology communities. She has a wonderful capacity to understand technology and communicate empathetically with non-technical executives,” according to John Marchiony, Vice President of Client Engagement.

Deborah Elizabeth Finn Joins Tech Networks of Boston

As an independent consultant for the past decade, Deborah has worked with a diverse array of clients, including Community TechKnowledge, the Massachusetts Nonprofit Network, Health Care For All/Community Catalyst, Third Sector New England, the Boston Foundation, the Labor Guild, the Rhode Island Foundation, the Massachusetts Institute for a New Commonwealth, the Public Conversations Project, Massachusetts Law Reform Institute, IDEAS Boston, and Perkins School for the Blind. Prior to that, she was TechFoundation”s national nonprofit liaison officer and director of the foundation”s Boston Tech Connect program.

Heavily involved in the nonprofit technology community in Boston, Deborah is a founding member of the Information Systems Forum, the Ethos Roundtable, Mission-Based Massachusetts, and the Boston Technobabes.

Deborah joins Michael Fenter, Vice President of Technical Services; David Gleason, Vice President of Strategic Solutions; and John Marchiony, Vice President of Client Engagement, as part of the expansion of TNB’s executive team. This executive team build out is part of TNB’s commitment to provide people-centric IT care services to its customers.

Southie Trees and Climate Change

On Wednesday, November 7th,  I arrived in New York City and stepped into the midst of the freak snow storm that came in on the heels of Hurricane Sandy.  I was caught off guard by the snow.  But I wasn’t nearly as unprepared as the London Planetrees, the Honey Locusts, and the Norway Maples whose leaves were still on their branches when Sandy and the snow hit.

As I jogged through the snow the next morning, it became very clear that there were hundreds of  downed trees in the five boroughs.  Irreplaceable street trees had failed to shed their leaves in time, leaving their great heavy boughs vulnerable to the ponderous weight of the wet snow.  Others couldn’t survive the heavy winds.  Here muddy spring-like conditions were the culprit.  Without being anchored in deep-frozen ground, the trees pitched over, their twisted roots torn from the soil.

The situation in the local cemetery was no better.  Trees meant to shade graves for generations to come were toppled over tombstones like soldiers on a civil war battlefield.  For someone who knows the effects of climate change on trees, it was a sobering sight.  Pollution, road salt and soil compaction are responsible for claiming the life of an average street tree within seven to fifteen years.   A warming climate will increase the burden of insect infestations, season shifts, droughts,  and violent storms on all trees, including those that create our urban canopy.

Hurricane Sandy was a wake up call for many of us.  But for me, it was about the trees.  In the months preceding my trip to NY,  I had begun to question some of my assumptions about how I could best leverage Tech Networks resources to preserve our environment.  When I started Southie Trees as a “do gooder” program with one full-time employee

george's island tree

working at Tech Networks of Boston, I imagined us working with volunteers to  preserve heritage trees and plant new ones for future generations.   The program exceeded most people’s expectations.  We rescued trees in parks, on streets and in housing projects.  We helped all kinds of neighborhood groups apply for grants for new trees and organized volunteers to plant and water them.  We educated kids in schools, cleaned up tree pits, and appeared in a documentary film about trees in South Boston.

Back in storm-ravaged New York, I spent one evening at an old armory in Brooklyn where displaced seniors from Far Rockaway were lying on cots, waiting for the flooding to subside.   At 2:00AM, as I journeyed back to my sleeping place, I made my decision.  For me, Southie Trees was not the right point of intervention in the system.  As fast as we planted trees, we were losing them.  With climate change in the picture, we were never going to meet our goal of improving the tree coverage in South Boston.

“You have to lead from where you are.”  That’s what Craig Altemose, founder of the Better Future Project, told me a few months ago.  Suddenly, it made sense to me.  I’m a small business owner.  I’ve spent the last 18 years working with small businesses and small non-profit organizations.  While there are many rewards to being a small business owner, ample free time is usually not one of them.  Like other small business owners, as I grew my business, I hired people to do what I no longer had time to do.  What if I were to hire someone full-time to advocate for a real solution to climate change?  Now the question is:  Are there other businesses like mine who would gladly include one percent of sales if they believed that their actions were key in the fight against climate change?

We started the Climate Action Liaison Coalition to answer that question.  The momentum behind the program is rapidly building.  Very soon, it will be apparent to all that there are many business owners today who are ready to step up and take action.  We look forward to working with them.

I’m sure you are wondering what happened to Southie Trees.  Our “do gooder” program is alive and well.   Thank you, Donna Brown and the South Boston Neighborhood Development Corporation, for taking over the funding the program.  We also owe a debt of gratitude to  Bethany Lawlor, the Southie Trees program coordinator, who kept it going.  Bethany now works for SBNDC.

New Executives Reinforce Tech Networks of Boston’s Commitment to People-Centric IT Care

Tech Networks of Boston (TNB) today announced the arrival of three new executive team members as part of its commitment to provide people-centric IT care services to its customers. Michael Fenter and David Gleason started with TNB this month, joining John Marchiony, who arrived in November, 2012.

The team at TNB adopted the mantra of “We’re Better Together” in 2010 with the launch of the company’s collaborative technology management initiative. Susan Labandibar, President and Chief Mission Officer, sees the expansion of the executive team as an important milestone in TNB’s evolution. “David, John and Michael will help prioritize the people element of our technology solution. All three are highly committed to caring for our clients, our colleagues and members of our communities.”

Michael Fenter, a 14-year veteran of a national managed IT services firm, joins TNB as Vice President of Technical Services. Fenter will harness his IT service and management experience to allow TNB’s clients to experience a mature information technology function that serves human needs.

As Vice President of Strategic Solutions, David Gleason will provide technical leadership and direction to help organizations discover and deploy effective solutions that help further organizational missions and goals. David has 30 years of consulting experience in the IT field, the last 8 of which have been in CTO and interim CIO roles for major nonprofit organizations.

John Marchiony, Vice President of Client Engagement, aims to ensure that people at all levels of the client organization feel empowered to learn, manage information, and communicate easily in a safe and supportive computing environment. Marchiony has contributed to the success of organizations like the Liberty Science Center, The Computer Museum, WGBH, and the United States Olympic Committee Paralympic Division.

Southie Trees: A Year in Review

2012 was a year of achievement and successful advocacy for Southie Trees.

Spring projects included mulching and planting flowers along Broadway and the planting of 11 trees through the Grow Boston Greener Grant. During the summer, a Water-A-Tree Program was implemented, a deep root feed was held on Castle Island with Jason Mraz, and a survey of the street trees on West Broadway was conducted. In the fall, we planted trees with Excel High and South Boston Catholic Academy.

Southie Trees - Tree Planting

In all, Southie Trees planted 14 trees, mulched and cared for over a hundred more, and increased community involvement in preserving trees.

In light of Hurricane Sandy and other extreme weather events, Tech Networks has decided to redirect its efforts to tackle the broader issue of climate change in 2013. Going forward, we are grateful to Donna Brown and South Boston Neighborhood Development Corporation for sustaining the Southie Trees program. For more information, email southietrees1@gmail.com.

Meet a Boston Techie: Benjamin Tuck, IT Services Manager

Ben Tuck is an IT Services Manager at Tech Networks of Boston

Benjamin Tuck is an IT Services Manager at Tech Networks for three Collaborative Technology Management clients: St. Francis House, Next Street Financial and MBL International.

In his multifaceted role, Ben acts as the de-facto Chief Information Officer, Chief Technology Officer, Manager of Application Technologies, Manager of Technology Assets, and Network Systems Administrator for his three clients. Ben enjoys the close working relationships that his role as an IT Services Manager enables him to have.

A collaborative approach deepens my understanding of the client’s environments and processes. This helps me implement strategic IT planning and avoid a reactionary approach to IT management,” said Ben. Thoroughly dedicated to his clients, Ben also takes out time to volunteer for several other nonprofit clients.

Martin Luther King Day of Service

Martin Luther King, Jr. Day. celebrates Dr. King’s instrumental role in ensuring civil rights, peace, and equality in America.

Martin Luther King Jr. once said, “Life’s most persistent and urgent question is, What are you doing for others?“ On this MLK Day of Service, several members of the Tech Networks team will join millions of Americans from all walks of life to serve their neighbors and communities. We encourage you and members of your organization to join us in making an impact on your community.

Here are two wonderful events being held by our clients that you can participate in:

City Mission Society of Boston:
Martin Luther King Day of Service and Learning
Saturday, January 19, 2013

Live The Dream. Honor the legacy of Dr. King by doing service in your community. People who are incarcerated, inner city school children, homeless individuals, elders and others will benefit from your service. Join us to make a difference in your life and the lives of others.

Time: 10:00 am to 3:00 pm
Address: United Parish of Brookline, 210 Harvard Street, Brookline, MA
More Information: Call Carl McDonald at 617.742.6830 x 210

Boston Children’s Chorus:
10th Annual Dr. Martin Luther King, Jr. Tribute Concert 

Monday, January 21, 2013

Boston Children’s Chorus (BCC) presents Content of Character in partnership with New England Conservatory. Two shows will showcase the musical excellence of BCC in harmony with the social vision Dr. King laid out to a captive nation. A special guest will join the young singers on stage as they unify to pay tribute, and celebrate Dr. King’s memory.

Time: 2:00 pm and 7:00pm
Address: Jordan Hall, 30 Gainsborough Street, Boston, MA
More information: Call 617.778.2242 or email John Connolly (jconnolly@bostonchildrenschorus.org)

To find other service projects in your neighborhood please visit http://mlkday.gov/ 

A Celebration of Women-led Businesses

The Boston Business Journal (BBJ) and the National Women’s Business Council report that women-led businesses account for approximately 7.7 million jobs nationwide and slightly more than $1.2 trillion in annual revenue, contributing roughly 12 percent of U.S. gross domestic product.

Annually, the BBJ recognizes the local women-led companies that contribute to the regional economy and provide the engine for growth and prosperity that enhances the lives of New Englanders. On Thursday, December 6, in partnership with The Commonwealth Institute (TCI), the BBJ celebrated and profiled “100 incredibly talented female executives and their companies who together set the standards for entrepreneurial success.”

Tech Networks if a Top 100 Women-led Business

Nearly 500 local business leaders attended the celebratory event. Susan Labandibar, founder of Tech Networks of Boston, which was named a Top 100 Woman-led Business, attended the event. Roxbury Technology Corporation, a Tech Networks client, and its CEO Elizabeth Williams were also recognized.

New research from Dow Jones entitled “Women at the Wheel,” reports that businesses with women senior executives “have a greater chance of either going public, operating profitably or being sold for more money.” Furthermore, “for start-ups with five or more female senior executives, 61% were successful.” For venture-backed companies, “a company’s odds of success increase with female executives at the VP and director levels. With every 10% increase in female executives at the VP level, the odds of success increase by 6%; for every 10% increase in female executives at the director level the odds of success increase by 3.3%.”

Focus on Cloud Computing: Keep Your Own Copy

Cloud computing, the current stage in the Internet’s evolution, makes it possible to deliver everything from computing power and infrastructure to applications, business processes and collaboration as a service wherever and whenever you need it. Flexibility and efficiency make the cloud attractive.

Pros: Each of the essential characteristics is available to users on demand:

  • elasticity and scalability that allows users to adjust usage;
  • self-service provisioning;
  • billing and usage measurement enable a pay-as-you-go model.

Cons: Downsides of cloud computing can include issues of speed, data access and vendor dependence. Internet applications, and access to information can be slowed by your Internet connection which, of course, also can be interrupted. Many small organizations are   concerned about putting data—their second most valuable asset after people—in the hands of a subscription service.

Solutions: Often, the best solution incorporates a hybrid of cloud and local computing that balances the efficiency of cloud computing with the speed, reliability, and comfort of local computing.

NextTech is TNB’s service offering that integrates the two so you can keep your own copy of the cloud.

Meet a Boston Techie: Eliot Sennett, Chief Technology Officer

Eliot Sennett’s guiding principal is quality. He believes “Quality is free, so let’s give it away.”

Quality motivates Eliot to always wonder how TNB can be better, do more, or become more efficient. Our Chief Technology Officer also has a passion for woodworking (he made the table in the picture), vegetable gardening, puns, and new technologies.

Eliot is particularly proud of TNB’s Collaborative Technology Management (CTM) offering because it “fosters the highest level of service delivery at a very affordable price while building long-term relationships with clients.” In addition to collaborating on the design and deployment of CTM, Eliot provides TNB clients with insights through strategic planning for technology.

If you have a suggestion or feedback, please contact Eliot at eliot.sennett@techboston.com.

 

NextTech Combines Cloud and Local Computing

NextTech gives you the freedom of cloud-based services integrated with the comfort and safeguards of an office server network. This approach allows Tech Networks to manage the combined offering as a single service. The combination results in lower costs while increasing data security and greater flexibility to access data conveniently from anywhere, anytime.

NextTech most efficiently serves organizations with up to 30 users. It allows small organizations to take advantage of the benefits of cloud computing without leaving behind the convenience and speed of local software and access to your information.

Tech Networks takes it one step further, giving you a backup server in your office for your non-cloud applications or those you do not wish to upgrade, and for redundancy so you can work without your Internet connection if necessary.  Meanwhile, NextTech enables secure access to your documents from any Internet connection, along with powerful collaboration capabilities.

NextTech lets you upgrade your core Microsoft Office suite, store files in the cloud for easy access and collaboration, and save money by retaining your desktop applications that may not be cost-effective to upgrade.  It’s a hybrid cloud and premises-based solution we have designed  specifically for our clients to enable them to take the next step into the cloud.

Beyond convenience and collaboration, cloud hosting offers the security of a highly robust system with redundancy built in—which small organizations could not otherwise afford.  With its safety, convenience and collaboration features, NextTech may be your next step.

To find out more about NextTech, contact us at 617.269.0299 today.