--- title: "Meet a Boston Techie: Cordaryll Monroe, Deskside Support Technician" description: "Meet a Boston Techie: Cordaryll Monroe, Deskside Support Technician" --- ### Search engine Use this form to find things you need on this site Search × [![We're better together.](https://blog.techboston.com/hubfs/Tech_Networks_of_Boston_June2018/Images/Logo_without_motto-copy-web.png)](https://techboston.com) - [About TNB](https://techboston.com/about-tnb/) - [Overview](https://techboston.com/about-tnb/) - [Annual Report](https://techboston.com/wp-content/uploads/2023/03/2022-Benefit-Report.pdf) - [Mission](https://techboston.com/about-tnb/mission/) - [Partnerships and Affiliations](https://techboston.com/about-tnb/partnerships/) - [Certifications & Awards](https://techboston.com/about-tnb/certifications-awards/) - [Blog](https://techboston.com/about-tnb/blog/) - [Free Resources](https://techboston.com/about-tnb/resources/) - [Job Opportunities](https://techboston.com/about-tnb/careers/) - [Services](https://techboston.com/our-services/services-overview/) - [Overview](https://techboston.com/our-services/services-overview/) - [Integrated Services](https://techboston.com/our-services/integrated/) - [Managed Services](https://techboston.com/our-services/managed-services-2/) - [Project Services](https://techboston.com/our-services/project-services/) - [Case Studies](https://techboston.com/case-studies/) - [Using IT to Increase Productivity and Reduce Costs](https://techboston.com/case-studies/increase-productivity/) - [Updating Technology for Growing Needs](https://techboston.com/case-studies/updating-technology/) - [Shifting to Remote Work in the Midst of a Crisis](https://techboston.com/case-studies/remote-work/) - [Protecting Your Organization in the Wake of Cybercrime](https://techboston.com/case-studies/cybercrime/) - [Integrating Technology for Mission Driven Success](https://techboston.com/case-studies/integrated-technology-success/) - [Events](https://techboston.com/events/) - [Upcoming Events](https://techboston.com/events/) - [Past Roundtable Events](https://techboston.com/past-roundtable-events/) - [TNB’s Dialogue Series on Nonprofit Data and Evaluation](https://techboston.com/about-tnb/blog/best-practices-data-evaluation/) - [Contact Us](https://techboston.com/about-tnb/contact-us/) - [Home](https://techboston.com/) - [About Us](https://techboston.com/about-tnb/) - [2022 Annual Report](https://techboston.com/wp-content/uploads/2023/03/2022-Benefit-Report.pdf) - [Blog](https://techboston.com/about-tnb/blog/) - [Certifications & Awards](https://techboston.com/about-tnb/certifications-awards/) - [Case Studies](https://techboston.com/about-tnb/case-studies/) - [Job Opportunities](https://techboston.com/about-tnb/careers/) - [Mission](https://techboston.com/about-tnb/mission/) - [Partnerships and Affiliations](https://techboston.com/about-tnb/partnerships/) - [Events](https://techboston.com/events/) - [Services](https://techboston.com/our-services/) - [Contact Us](https://techboston.com/about-tnb/contact-us/) # Meet a Boston Techie: Cordaryll Monroe, Deskside Support Technician [Home](https://techboston.com) / Meet a Boston Techie: Cordaryll Monroe, Deskside Support Technician Return to Previous Page [Staff Spotlight](https://blog.techboston.com/tag/staff-spotlight) ### Meet a Boston Techie: Cordaryll Monroe, Deskside Support Technician [![](https://static.hsstatic.net/BlogImporterAssetsUI/ex/missing-image.png "Cordaryll")](https://static.hsstatic.net/BlogImporterAssetsUI/ex/missing-image.png)If you’re an employee at Commonwealth Care Alliance (CCA), you’re probably busy making sure the people of Massachusetts can get the medical care they need.  When a computer problem prevents you from working effectively, you need only call and Cordaryll Monroe will be at your side. Cordaryll is a Tech Networks employee working full-time out of CCA’s office as a Deskside Support Technician.  He functions as part of CCA’s IT team, reporting day-to-day to a CCA IT manager.  Cordaryll helps CCA employees resolve the many computer issues that inevitably come up—like those in our cover story.  Cordaryll came to TNB from the Shriver Job Corps with the CompTIA++, MCP Windows XP, and MCTS: Network Infrastructure and Configuration certificates.  He completed a six-week internship followed by full-time work at TNB’s Help Desk on Demand prior to taking on his role at CCA. [Click here to read the full June newsletter.](http://issuu.com/technetworksofboston/docs/bt201206.pdf?mode=window&backgroundColor=%23222222) Share Post - - - - - [mailto:?body=https://blog.techboston.com/meet-cordaryll-monroe-deskside-support-technician](mailto:?body=https://blog.techboston.com/meet-cordaryll-monroe-deskside-support-technician) [Previous](https://blog.techboston.com/meet-tom-hughes-resource-manager) [Meet Tom Hughes, Resource Manager](https://blog.techboston.com/meet-tom-hughes-resource-manager) [Next](https://blog.techboston.com/link-to-co-workers-with-microsoft-lync) [Link to Co-Workers with Microsoft Lync](https://blog.techboston.com/link-to-co-workers-with-microsoft-lync) #### RELATED POSTS Staff Spotlight #### Meet a Boston Techie: Tyrone McIntosh, Client Care Specialist June 19, 2013 at 02:25 PM by TNB … Staff Spotlight #### Meet a Boston Techie: Eliot Sennett, Chief Technology Officer September 25, 2012 at 07:00 AM by TNB … Staff Spotlight #### Meet Tom Hughes, Resource Manager April 17, 2012 at 09:20 AM by TNB … Staff Spotlight #### Meet a Boston Techie: David Tenofsky, Account Executive March 14, 2012 at 09:30 AM by TNB … ### Leave a Reply [![updatedblogad](https://blog.techboston.com/hs-fs/hubfs/updatedblogad.png?width=312&name=updatedblogad.png)](https://techboston.com/about-tnb/contact-us/)                    ### Contact Us 1 Wadleigh Place South Boston, MA 02127 Phone: 617.269.0299 Fax: 888.527.9333 ### GET UPDATES ### Resources [Server Failure and Recovery](https://techboston.com/resources/server-failure/) [Plan a Successful Email Migration to the Cloud](https://techboston.com/resources/email-migration/) [How to Align Your Staff on Technology Use and Policies](https://techboston.com/resources/technology-policies/) [Data Loss and Recovery: A Guide](https://techboston.com/resources/data-loss-recovery/) [Assess Your IT Needs: Is an MSP Right For You?](https://techboston.com/resources/assess-it/) [IT Audits and Assessments: What Are They Good For?](https://techboston.com/resources/it-audits-assessments/) [The Right Time to Change Your MSP](https://techboston.com/resources/change-msp/) [Privacy Policy](https://techboston.com/privacy-policy/) © 2021 Tech Networks of Boston