--- title: Meet Tom Hughes, Resource Manager description: Meet Tom Hughes, Resource Manager --- ### Search engine Use this form to find things you need on this site Search × [![We're better together.](https://blog.techboston.com/hubfs/Tech_Networks_of_Boston_June2018/Images/Logo_without_motto-copy-web.png)](https://techboston.com) - [About TNB](https://techboston.com/about-tnb/) - [Overview](https://techboston.com/about-tnb/) - [Annual Report](https://techboston.com/wp-content/uploads/2023/03/2022-Benefit-Report.pdf) - [Mission](https://techboston.com/about-tnb/mission/) - [Partnerships and Affiliations](https://techboston.com/about-tnb/partnerships/) - [Certifications & Awards](https://techboston.com/about-tnb/certifications-awards/) - [Blog](https://techboston.com/about-tnb/blog/) - [Free Resources](https://techboston.com/about-tnb/resources/) - [Job Opportunities](https://techboston.com/about-tnb/careers/) - [Services](https://techboston.com/our-services/services-overview/) - [Overview](https://techboston.com/our-services/services-overview/) - [Integrated Services](https://techboston.com/our-services/integrated/) - [Managed Services](https://techboston.com/our-services/managed-services-2/) - [Project Services](https://techboston.com/our-services/project-services/) - [Case Studies](https://techboston.com/case-studies/) - [Using IT to Increase Productivity and Reduce Costs](https://techboston.com/case-studies/increase-productivity/) - [Updating Technology for Growing Needs](https://techboston.com/case-studies/updating-technology/) - [Shifting to Remote Work in the Midst of a Crisis](https://techboston.com/case-studies/remote-work/) - [Protecting Your Organization in the Wake of Cybercrime](https://techboston.com/case-studies/cybercrime/) - [Integrating Technology for Mission Driven Success](https://techboston.com/case-studies/integrated-technology-success/) - [Events](https://techboston.com/events/) - [Upcoming Events](https://techboston.com/events/) - [Past Roundtable Events](https://techboston.com/past-roundtable-events/) - [TNB’s Dialogue Series on Nonprofit Data and Evaluation](https://techboston.com/about-tnb/blog/best-practices-data-evaluation/) - [Contact Us](https://techboston.com/about-tnb/contact-us/) - [Home](https://techboston.com/) - [About Us](https://techboston.com/about-tnb/) - [2022 Annual Report](https://techboston.com/wp-content/uploads/2023/03/2022-Benefit-Report.pdf) - [Blog](https://techboston.com/about-tnb/blog/) - [Certifications & Awards](https://techboston.com/about-tnb/certifications-awards/) - [Case Studies](https://techboston.com/about-tnb/case-studies/) - [Job Opportunities](https://techboston.com/about-tnb/careers/) - [Mission](https://techboston.com/about-tnb/mission/) - [Partnerships and Affiliations](https://techboston.com/about-tnb/partnerships/) - [Events](https://techboston.com/events/) - [Services](https://techboston.com/our-services/) - [Contact Us](https://techboston.com/about-tnb/contact-us/) # Meet Tom Hughes, Resource Manager [Home](https://techboston.com) / Meet Tom Hughes, Resource Manager Return to Previous Page [Staff Spotlight](https://blog.techboston.com/tag/staff-spotlight) ### Meet Tom Hughes, Resource Manager [![](https://static.hsstatic.net/BlogImporterAssetsUI/ex/missing-image.png "tom_hughes")](https://static.hsstatic.net/BlogImporterAssetsUI/ex/missing-image.png)Your TNB technician arrives at your office to perform maintenance.  Your Help Desk call gets escalated to a service technician, who solves your urgent problem right away.  A technician troubleshoots your mobile device problem and gets you back to work on the go.  Behind the scenes is Tom Hughes. Tom manages our IT Consultants, matching them to jobs and scheduled visits at client sites.  He also handles service for our Mobile Device Management clients, ensuring success, quality and excellent customer service in troubleshooting client issues. Before joining TNB, Tom developed a long record in technical project management, including stints at IBM, John Hancock, and over 20 years at Harvard. In his spare time, he enjoys fly fishing, photography and amateur radio. [Click here to view the full May 2012 Boston Techie newsletter.](http://issuu.com/technetworksofboston/docs/boston_techie_2012-05_8.5x11?mode=window&backgroundColor=%23222222) Share Post - - - - - [mailto:?body=https://blog.techboston.com/meet-tom-hughes-resource-manager](mailto:?body=https://blog.techboston.com/meet-tom-hughes-resource-manager) [Previous](https://blog.techboston.com/meet-a-boston-techie-david-tenofsky-account-manager) [Meet a Boston Techie: David Tenofsky, Account Executive](https://blog.techboston.com/meet-a-boston-techie-david-tenofsky-account-manager) [Next](https://blog.techboston.com/meet-cordaryll-monroe-deskside-support-technician) [Meet a Boston Techie: Cordaryll Monroe, Deskside Support Technician](https://blog.techboston.com/meet-cordaryll-monroe-deskside-support-technician) #### RELATED POSTS Staff Spotlight #### Meet a Boston Techie: Tyrone McIntosh, Client Care Specialist June 19, 2013 at 02:25 PM by TNB … Staff Spotlight #### Meet a Boston Techie: Eliot Sennett, Chief Technology Officer September 25, 2012 at 07:00 AM by TNB … Staff Spotlight #### Meet a Boston Techie: Cordaryll Monroe, Deskside Support Technician May 16, 2012 at 03:32 PM by TNB … Staff Spotlight #### Meet a Boston Techie: David Tenofsky, Account Executive March 14, 2012 at 09:30 AM by TNB … ### Leave a Reply [![updatedblogad](https://blog.techboston.com/hs-fs/hubfs/updatedblogad.png?width=312&name=updatedblogad.png)](https://techboston.com/about-tnb/contact-us/)                    ### Contact Us 1 Wadleigh Place South Boston, MA 02127 Phone: 617.269.0299 Fax: 888.527.9333 ### GET UPDATES ### Resources [Server Failure and Recovery](https://techboston.com/resources/server-failure/) [Plan a Successful Email Migration to the Cloud](https://techboston.com/resources/email-migration/) [How to Align Your Staff on Technology Use and Policies](https://techboston.com/resources/technology-policies/) [Data Loss and Recovery: A Guide](https://techboston.com/resources/data-loss-recovery/) [Assess Your IT Needs: Is an MSP Right For You?](https://techboston.com/resources/assess-it/) [IT Audits and Assessments: What Are They Good For?](https://techboston.com/resources/it-audits-assessments/) [The Right Time to Change Your MSP](https://techboston.com/resources/change-msp/) [Privacy Policy](https://techboston.com/privacy-policy/) © 2021 Tech Networks of Boston