Organizations of all sizes can benefit from working with an IT Managed Service Provider (MSP). Whether you need help with day-to-day IT needs, strategic planning, or project implementation, you can benefit from bringing in a team of IT professionals to provide support and expertise. It can be difficult to determine which MSP is the right fit for your organization and how you can have a great relationship. Here are some things to consider when selecting an IT partner.
Who should manage the relationship
If you're looking to work with an MSP, chances are you don't have a robust internal IT department. You may not have any dedicated technical staff, but all you need is one person who understands the importance of technology and how your team uses it. This person can work closely with your chosen MSP, understand the recommendations they make, and explain changes to policies, procedures, or tools to the rest of your organization.
Your organization's relationship to technology
Many teams don't feel comfortable with new or changing technology. It is important to understand how your organization treats and understands technology so you can have a sense of where you will need additional support, recomendations, or training. Your MSP can provide all of those things, but they will need insight from you to ensure they are on the right track.
What each MSP can do for you
Each MSP will offer a different set of services, areas of expertise, and levels of support. It is important to find one who will be the right fit for your organization, helping you grow and undersanding your unique needs and challenges. You may need to ask if your MSP can be flexible down the line as your needs change.
Tech Networks of Boston has over 27 years of experience supporting nonprofits and mission driven organizations. If you are interested in learning more about our services and how we can support your unique IT needs, please contact us.