Most people don’t think about their workplace technology outside of office hours, unless they’re in charge of IT Infrastructure. However, it is important that your infrastructure is constantly monitored, to ensure security, improve efficiency, and prevent problems down the line. With the help of IT experts, you can have the peace of mind that comes with 24/7 monitoring and reporting on your virtual or physical IT infrastructure.
Even if you’ve already employed the most up-to-date security software, it’s important to have an IT professional monitoring your software and make sure it is working properly. IT technicians can roll out updates, perform patching as needed, and spot any issues so they can resolve them proactively, rather than waiting for downtime or a security threat to happen.
24/7 monitoring and reporting can also improve efficiency in your organization. An IT professional can help you plan infrastructure updates or patches, so they happen outside of business hours and don’t disrupt your ability to complete work. They also have more insight into infrastructure capacity and can help you plan and budget for necessary upgrades as your organization grows. This can save a lot of time and money, since you won't be blindsided by large IT projects.
Managed service providers are a great option for companies who don’t have robust in-house IT teams. Working with an MSP allows you to rest easy knowing that there is a team of IT experts who are monitoring your system, employing the latest security tools, and are equipped to solve problems as they arrive. Tech Networks of Boston offers 24/7 remote monitoring and reporting as part of our full-range of IT support services, if you’d like to talk to us about your organizations security needs, please contact us.