--- title: The Help Desk is now our Service Desk description: Updates on our Help Desk support --- ### Search engine Use this form to find things you need on this site Search × [![We're better together.](https://blog.techboston.com/hubfs/Tech_Networks_of_Boston_June2018/Images/Logo_without_motto-copy-web.png)](https://techboston.com) - [About TNB](https://techboston.com/about-tnb/) - [Overview](https://techboston.com/about-tnb/) - [Annual Report](https://techboston.com/wp-content/uploads/2023/03/2022-Benefit-Report.pdf) - [Mission](https://techboston.com/about-tnb/mission/) - [Partnerships and Affiliations](https://techboston.com/about-tnb/partnerships/) - [Certifications & Awards](https://techboston.com/about-tnb/certifications-awards/) - [Blog](https://techboston.com/about-tnb/blog/) - [Free Resources](https://techboston.com/about-tnb/resources/) - [Job Opportunities](https://techboston.com/about-tnb/careers/) - [Services](https://techboston.com/our-services/services-overview/) - [Overview](https://techboston.com/our-services/services-overview/) - [Integrated Services](https://techboston.com/our-services/integrated/) - [Managed Services](https://techboston.com/our-services/managed-services-2/) - [Project Services](https://techboston.com/our-services/project-services/) - [Case Studies](https://techboston.com/case-studies/) - [Using IT to Increase Productivity and Reduce Costs](https://techboston.com/case-studies/increase-productivity/) - [Updating Technology for Growing Needs](https://techboston.com/case-studies/updating-technology/) - [Shifting to Remote Work in the Midst of a Crisis](https://techboston.com/case-studies/remote-work/) - [Protecting Your Organization in the Wake of Cybercrime](https://techboston.com/case-studies/cybercrime/) - [Integrating Technology for Mission Driven Success](https://techboston.com/case-studies/integrated-technology-success/) - [Events](https://techboston.com/events/) - [Upcoming Events](https://techboston.com/events/) - [Past Roundtable Events](https://techboston.com/past-roundtable-events/) - [TNB’s Dialogue Series on Nonprofit Data and Evaluation](https://techboston.com/about-tnb/blog/best-practices-data-evaluation/) - [Contact Us](https://techboston.com/about-tnb/contact-us/) - [Home](https://techboston.com/) - [About Us](https://techboston.com/about-tnb/) - [2022 Annual Report](https://techboston.com/wp-content/uploads/2023/03/2022-Benefit-Report.pdf) - [Blog](https://techboston.com/about-tnb/blog/) - [Certifications & Awards](https://techboston.com/about-tnb/certifications-awards/) - [Case Studies](https://techboston.com/about-tnb/case-studies/) - [Job Opportunities](https://techboston.com/about-tnb/careers/) - [Mission](https://techboston.com/about-tnb/mission/) - [Partnerships and Affiliations](https://techboston.com/about-tnb/partnerships/) - [Events](https://techboston.com/events/) - [Services](https://techboston.com/our-services/) - [Contact Us](https://techboston.com/about-tnb/contact-us/) # The Help Desk is now our Service Desk [Home](https://techboston.com) / The Help Desk is now our Service Desk Return to Previous Page [help desk](https://blog.techboston.com/tag/help-desk), [support](https://blog.techboston.com/tag/support), [team](https://blog.techboston.com/tag/team), [General TNB Info](https://blog.techboston.com/tag/general-tnb-info), [client services](https://blog.techboston.com/tag/client-services) ### The Help Desk is now our Service Desk Our help desk support program has been updated and is run by our Service Desk, comprised of highly skilled help desk technicians.  For the last 15 years, we have asked our customers: “How can our help desk services most benefit you?”  Our Service Desk combines the wisdom of your feedback, best practices from other help desks we’ve studied, and unique TNB features. The Service Desk is prepared to help you with any and all requests - no need to leave a message or wait for your request to be delegated. It’s part of our commitment to constantly innovate to bring you the highest-quality service possible. Tech Networks provides unlimited access to the Service Desk team to all of our valued clients.  Our techs Stephen, Colin, Nasir, Paul, Sam and Michael look forward to assisting your needs with friendly and efficient service. Share Post - - - - - [mailto:?body=https://blog.techboston.com/the-help-desk-is-now-our-client-services-team](mailto:?body=https://blog.techboston.com/the-help-desk-is-now-our-client-services-team) [Previous](https://blog.techboston.com/calc-leading-the-charge-against-the-rising-flood-level-with-boston-businesses-acting-on-rising-seas) [CALC against the rising flood levels with Boston BARS](https://blog.techboston.com/calc-leading-the-charge-against-the-rising-flood-level-with-boston-businesses-acting-on-rising-seas) [Next](https://blog.techboston.com/techie-tips-how-to-free-up-space-on-an-iphone-or-ipad) [Techie Tips: How to free up space on an iPhone or iPad](https://blog.techboston.com/techie-tips-how-to-free-up-space-on-an-iphone-or-ipad) #### RELATED POSTS Tech Tips , TNB Products and Services , help desk , helpdesk , service desk [![Using an IT Help Desk to Benefit Your Business](https://blog.techboston.com/hs-fs/hubfs/jordan%20help%20desk.jpg?width=387&name=jordan%20help%20desk.jpg)](https://blog.techboston.com/using-helpdesk-benefit-business) #### Using an IT Help Desk to Benefit Your Business March 06, 2019 at 10:34 AM by Ashley Fontes … Tech Tips , TNB Products and Services , help desk , helpdesk , service desk [![Using an IT Help Desk to Benefit Your Nonprofit](https://blog.techboston.com/hs-fs/hubfs/jordan-help-desk.jpg?width=387&name=jordan-help-desk.jpg)](https://blog.techboston.com/using-helpdesk-benefit-nonprofit) #### Using an IT Help Desk to Benefit Your Nonprofit October 12, 2017 at 03:51 PM by Ashley Fontes … TNB's Success , General TNB Info #### Deborah Elizabeth Finn Joins TNB to Provide Advice and Strategy April 10, 2013 at 11:13 PM by TNB … ### Leave a Reply [![updatedblogad](https://blog.techboston.com/hs-fs/hubfs/updatedblogad.png?width=312&name=updatedblogad.png)](https://techboston.com/about-tnb/contact-us/)                    ### Contact Us 1 Wadleigh Place South Boston, MA 02127 Phone: 617.269.0299 Fax: 888.527.9333 ### GET UPDATES ### Resources [Server Failure and Recovery](https://techboston.com/resources/server-failure/) [Plan a Successful Email Migration to the Cloud](https://techboston.com/resources/email-migration/) [How to Align Your Staff on Technology Use and Policies](https://techboston.com/resources/technology-policies/) [Data Loss and Recovery: A Guide](https://techboston.com/resources/data-loss-recovery/) [Assess Your IT Needs: Is an MSP Right For You?](https://techboston.com/resources/assess-it/) [IT Audits and Assessments: What Are They Good For?](https://techboston.com/resources/it-audits-assessments/) [The Right Time to Change Your MSP](https://techboston.com/resources/change-msp/) [Privacy Policy](https://techboston.com/privacy-policy/) © 2021 Tech Networks of Boston